Effective Date: [01-11-2024]

Introduction

Welcome to “Sastamandi”.  We understand that privacy is important to our customers. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website Sastamandi.in, create an account, or make a purchase. By using our services, you consent to the data practices described in this policy.

 

Information We Collect

Personal Information

When you engage with our website, we may ask you to provide certain personally identifiable information, including but not limited to:

 

Name: To identify you during the ordering process.

Email Address: To communicate order confirmations, shipping updates, and promotional offers (if you opt in).

Phone Number: For order-related inquiries or issues.

Shipping Address: To deliver your orders accurately and efficiently.

Payment Information: Including credit card details and billing addresses, which are processed securely through our payment partners.

Non-Personal Information

We automatically collect non-personal information when you interact with our website. This may include:

 

IP Address: To understand your browsing patterns and improve our services.

Browser Type and Version: To optimize your experience based on your device.

Pages Visited: To analyze user behavior and improve site navigation.

Time and Date of Visit: To monitor traffic and enhance user experience.

Referring Website: To gauge the effectiveness of our marketing efforts.

How We Use Your Information

We utilize the information we collect for various purposes, including but not limited to:

 

Order Processing: To manage and fulfill your orders efficiently.

Customer Communication: To send you order confirmations, shipping notifications, and respond to inquiries.

Website Improvement: To analyze user feedback and enhance our website’s functionality and performance.

Marketing Communications: With your explicit consent, to send you newsletters, promotional offers, and product updates tailored to your interests.

Customer Support: To provide assistance and resolve any issues you may encounter.

Disclosure of Your Information

We value your privacy and do not sell or rent your personal information. However, we may share your information in specific situations, including:

 

Service Providers:  We engage trusted third-party vendors to help us deliver services, such as payment processors, shipping companies, and IT service providers. These partners are obligated to handle your information securely and solely for the purposes for which it was shared.

Legal Compliance:  We may disclose your information if required to do so by law, in response to a valid subpoena or court order, or to protect our rights and the safety of our users.

Data Security

We take the security of your personal information seriously and implement a variety of security measures to safeguard your data. These include:

 

Encryption:  Sensitive information transmitted online is protected using Secure Socket Layer (SSL) technology.

Access Controls:  We limit access to your personal information to authorized personnel only.

Regular Security Audits:  We perform routine assessments to ensure our data protection practices meet industry standards.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

Your Rights

As a user, you have the right to:

 

Access Your Information:  Request a copy of the personal information we hold about you.

Correct Your Information:  Request corrections to any inaccuracies in your personal data.

Delete Your Information:  Request the deletion of your personal information, subject to legal obligations.

Opt-Out of Marketing Communications:  Withdraw consent for receiving promotional communications at any time.

To exercise any of these rights, please contact us at gosastamandi@gmail.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze user behavior.

 

Types of Cookies We Use:

Essential Cookies:  Necessary for the operation of our website.

Performance Cookies:  Help us understand how visitors interact with our site, allowing us to improve functionality.

Functional Cookies:  Enable us to remember your preferences and provide enhanced features.

Targeting Cookies:  Used to deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of significant changes by posting a notice on our website or via email. Please review this policy periodically for updates.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us:

 

SASTAMANDI.IN

Leningarh Main Road, Chandpur, New Barrackpur, Kolkata-700110

Email: gosastamandi@gmail.com

Phone: 6291993113

 

Thank you for choosing Sastamandi.in Your privacy and trust are important to us!